FAQS

? Do you offer same-day service

Yes, we understand how critical your tech is to your daily operations—whether at home or in the office. That’s why we offer same-day service for most issues, including on-site repairs, troubleshooting, and consultations. Our goal is to minimize downtime and get your systems back up and running as quickly as possible.

? Can I schedule an on-site visit instead of bringing my device

Absolutely. We specialise in convenient, on-site services so you don’t have to waste time disconnecting your setup or waiting days for repairs. Whether it’s a home or business environment, we’ll come to you at a time that suits your schedule, with all the tools needed to diagnose and fix the issue on the spot.

? What areas do you serve?

We’re proudly based in London and provide on-site services throughout the surrounding areas. In addition, we support clients across Nigeria—particularly in Lagos, Abuja, and Kano—by supplying products, offering remote assistance, and delivering expert guidance through digital channels and scheduled support sessions.

?Are your services affordable for small businesses and people

Yes, we’re committed to keeping our prices competitive and transparent. We avoid unnecessary overhead costs like flashy offices or luxury fleets, so we can pass those savings directly to our clients. Whether you're a student, freelancer, or small business owner, we offer professional services that won’t strain your budget.

? What if I’m unsure what service or product I need

That’s exactly what we’re here for. We’ll take the time to understand your goals, assess your current setup, and walk you through your options in clear, jargon-free language. Whether you’re buying a new laptop or deciding on a backup solution, we’ll guide you toward the most cost-effective and future-ready choice.

? Can you help with both hardware and software issues

Yes, we offer complete IT support—from hardware repairs like broken screens, faulty motherboards, and printer issues to software troubleshooting, antivirus setup, system optimization, and more. Whether it’s a sluggish PC or a complex network setup, our team has the skills and experience to handle it all efficiently.